Ventilator and respiratory device service requests
Apex Biomedical Technology reviews service requests for ventilators, transport respiratory devices, humidifiers, flow sensors and related valves. Facilities in Houston and surrounding communities, as well as customers nationwide, can submit equipment details for assessment. The exact model, configuration and reported issue determine the service scope to review.
Choose your equipment
Flow Sensors & Valves
Identify the sensor or valve, its part number and the respiratory device it is used with.
Explore →Ventilators
Provide the ventilator model, configuration and exact fault or service message for review.
Explore →Transport Respiratory Devices
Include the transport device model and the reported power, display or operating concern.
Explore →Prepare a respiratory equipment service request
- Manufacturer, model, serial number and installed software version if known.
- The exact alarm, error or service message, and whether it appears at startup or during a documented equipment check.
- The relevant sensor, valve, humidifier or accessory model and part number, if available.
- Existing service or test records, the number of units affected and your facility location.
Repair, preventive maintenance or a replacement part?
For planned maintenance, visit ventilator and respiratory preventive maintenance. For a known replacement item, use medical equipment parts and accessories. You can also review ventilator and respiratory equipment examples.
Service request questions
Should I send the ventilator model or the sensor part number?
Send both when the request involves a sensor or valve. The ventilator configuration and component identification help define the required service or parts review.
Can I request scheduled maintenance instead of repair?
Yes. Use respiratory preventive maintenance support for planned inspections or maintenance. For a reported fault, include the error and existing service notes with your repair request.
Request respiratory equipment service
Send your equipment details, facility location and preferred timeline. Apex will review the request to confirm the available service scope and next steps.